Case Studies

This collection of case studies demonstrates application of Secora methodology to real business problems.  If offers a glimse into the inner workings of some of Secora's projects around the world, across a variety of industry sectors.

Some project details may not be available, due to confidentiality agreements with our clients.

Case Study - Automotive Industry

Download (3MB)
The project’s purpose was to reduce rail car demurrage for the client’s company. Rail cars are used to move material (parts) from suppliers to the automotive assembly plant and supporting facilities. Demurrages are tariff charges assessed for detaining freight cars beyond their specified time limit. Demurrage charges are billed to the assembly plant from the railroad when rail cars are held at the assembly plant or supporting facilities beyond the contracted amount of time.

Case Study - End to End Preparation of Tax Returns

Download (600KB)
A Kaizen (Continuous improvement) initiation project was led by Secora from September 2007 until December 2007 at one of the ‘big 4’ accounting companies in Sydney, Australia. The project reviewed the firm’s process for the completion of international tax returns.

Case Study - Laser Welding (Automotive)

Download (1.4MB)
A Tier 1 European automotive supplier had major issues on a newly launched product: Failure to meet customer volume requirements; Failure to meet customer quality requirements; Massive cost overrun. Using the SLIM (Lean) Methodology Secora helped the client to solve its most prominent operational effectiveness issues and reduce internal manufacturing cost to below the original target costing, without capital investment or design change.

Case Study - Logistics

Download (600KB)
Secora was engaged by a major logistics organisation to review and optimize the business processes surrounding the management of third party contractors within its IT Department.

Case Study - Logistics

Secora was engaged by a major logistics organisation to review and optimize the business processes surrounding the management of third party contractors within its IT Department.
Download (600KB)

Essential Elements of a Good Project Charter

Sean Rast writes for iSixSigma magazine about the project charter. This article breaks the project charter into it's key components and offers tips for documenting project parameters effectively.
Download (4.9MB)

Continuous Improvement in the Service Sector

Continuous improvement process (CIP) programs have traditionally been employed for quality improvement in manufacturing industries. Today service firms and service functions within almost every sector, are also using some sort of continuous improvement methods to boost performance. This paper presents guidelines for the application of CIP programs to service functions.
Download (150KB)