Averages Should Be Thrown Out The Window

Should you change your supplier based on average quality scores? Is one sales person better than the other based on averages? Should capital investments be made based on averages? Our tendency to oversimplify statistical analysis often amounts to sweeping critical business problems under the rug.
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Essential Elements of a Good Project Charter

Sean Rast writes for iSixSigma magazine about the project charter. This article breaks the project charter into it's key components and offers tips for documenting project parameters effectively.
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What Makes a Good Project Charter?

The main output of the define phase within the DMAIC methodology is the project charter. Without having a completed project charter starting the measure phase makes little sense. Even so the DMAIC methodology gives us our project path, the project charter is responsible for where the path is to lead us.
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