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Preventative Business Care (PBC) - Part 1 of 3

To stay competitive in a fast moving market, companies must work to increase customer satisfaction, gain market share, and at the same time remain profitable. Many enterprises are focusing their efforts in one area hoping that the other two will automatically follow. To survive in today’s market we have to address each of these metrics separately.
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Case Study - End to End Preparation of Tax Returns

A Kaizen (Continuous improvement) initiation project was led by Secora from September 2007 until December 2007 at one of the ‘big 4’ accounting companies in Sydney, Australia. The project reviewed the firm’s process for the completion of international tax returns.
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What Makes a Good Project Charter?

The main output of the define phase within the DMAIC methodology is the project charter. Without having a completed project charter starting the measure phase makes little sense. Even so the DMAIC methodology gives us our project path, the project charter is responsible for where the path is to lead us.
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