START - Secora Tactical Assessment Review Team
START gives your company the focus and direction it needs to strive and thrive in today's economy.

Strategy development serves a variety of purposes in an organization:
  • Clearly defines the purpose of the organization and establishes realistic goals and objectives consistent with that mission, in a defined time frame, and within the organization’s capacity for implementation.
  • Communicates those goals and objectives to the organization's constituents.
  • Develops a sense of ownership of the plan.
  • Ensures the most effective use is made of the organization's resources by focusing resources on key priorities.
  • Provides a base from which progress can be measured and establishes a mechanism for informed change when needed.

Strategy Development

Plan Document

The core deliverable in a strategic planning initiative is the plan document. The plan document details key components of the strategy. It is distributed around the system, and used by Secora to facilitate execution of the strategy. A good plan document encourages acceptance of the strategy and supports efficient implementation. The components of the plan document are:

  1. (Statement of Goals). Reference Overall Singular Purpose ("Mission") or Desired Result from System

    During planning, planners have in mind some overall purpose or result that the plan is to achieve. For example, during strategic planning, it's critical to reference the vision, mission, or overall purpose of the organization.
  2. (Evaluation). Analyze the Situation

    For example, during strategic planning, planners often conduct a "SWOT analysis". During this analysis, planners also can use a variety of assessments, or methods to "measure" the health of systems. Planners must collect business, market, and customer information.
  3. (Conceptual Strategy). High-level Goals

    Based on the analysis of the business, market and customers, then aligning it to the overall mission of the system, planners establish a set of goals that build on strengths to take advantage of opportunities, while removing weaknesses and warding off threats.
  4. (Optimized Strategy). Establish Strategies to Reach Goals

    The particular strategies (or methods to reach the goals) chosen depend on matters of affordability, practicality and efficiency.
  5. (Review). Reducing risks associated with strategy implementation

    A risk assessment is done to make sure that reaching one strategic goal will not have a negative effect on another goal. Action plans are put in place, tasks and projects assigned.
  6. (Audit & Adjust). Establish key performance indicators

    Having easy to see and read dashboards to make sure strategy is effective and valid. If business directions, customer requirements, or market demands change, fast adjustments are key to success.
  7. (Reward). Acknowledge Completion and Celebrate Success

    This critical step is often ignored -- which can eventually undermine the success of many of your future planning efforts. The purpose of a plan is to address a current problem or pursue a development goal. It seems simplistic to assert that you should acknowledge if the problem was solved or the goal met. However, this step in the planning process is often ignored in lieu of moving on the next problem to solve or goal to pursue. Skipping this step can cultivate apathy and skepticism -- even cynicism -- in your organization. Don't skip this step. REMEMBER: A plan is only as good as its acceptance, at all levels.

Case Study - Laser Welding (Automotive)

A Tier 1 European automotive supplier had major issues on a newly launched product: Failure to meet customer volume requirements; Failure to meet customer quality requirements; Massive cost overrun. Using the SLIM (Lean) Methodology Secora helped the client to solve its most prominent operational effectiveness issues and reduce internal manufacturing cost to below the original target costing, without capital investment or design change.
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Preventative Business Care (PBC) - Part 1 of 3

To stay competitive in a fast moving market, companies must work to increase customer satisfaction, gain market share, and at the same time remain profitable. Many enterprises are focusing their efforts in one area hoping that the other two will automatically follow. To survive in today’s market we have to address each of these metrics separately.
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Case Study - Logistics

Secora was engaged by a major logistics organisation to review and optimize the business processes surrounding the management of third party contractors within its IT Department.
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